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Methodist ER De Zavala Rd


12805 W I-10
San Antonio, TX 78249

Office Hours


About Methodist ER De Zavala Rd

Methodist Hospital and Methodist Children's Hospital have expanded the campus's emergency department with their newest location, Methodist ER De Zavala Rd. The new freestanding emergency room is located just off the intersection of I-10 and De Zavala Rd, next to Home Depot and across from HEB.

Methodist ER De Zavala is open 24/7, daily to provide emergency medical care for both adults and children in our community. Our emergency services team is fully trained team and equipped to handle a variety of adult and pediatric conditions. And, if you need to be transferred to either Methodist Hospital or Methodist Children's Hospital to receive more specialized care, there are no extra expenses involved.

If you or a loved one are experiencing a medical emergency, dial 911. For more information about our ER or to speak to a nurse about your next step, call (210) 575-0355 for adults or (210) 226-8773 for kids.
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What is a free-standing emergency department?

A free-standing emergency department is a full-service, emergency center that is physically separate from a hospital. You can think of us as your neighborhood ER.

Adult conditions that may require emergency care:

  • Concussion
  • Stroke
  • Heart attack
  • Broken bones
  • Serious burns
  • Poisonings
  • Allergic reactions
  • Stomach pain
  • Fevers

Pediatric conditions that may require emergency care:

  • Unresponsiveness
  • Breathing troubles
  • Difficulty speaking or slurred speech
  • Serious head injury
  • Body numbness, tingling or weakness
  • Broken bones
  • Burns
  • Dangerous or toxic ingestion
  • Fever
    • 3 months old and younger: Any temperature greater than 100.4°F
    • 3 to 6 months old: Oral temperature greater than 102°F
    • 6 to 24 months old: Oral temperature greater 102°F lasting more than one day
    • 2 to 17 years old: Oral temperature greater than 102°F and one or more of these factors:
      • Seems unusually irritable, lethargic and uncomfortable
      • Lasts longer than three days
      • Doesn't respond to medication

As an extension of the emergency room at Methodist Hospital, our ER features:

  • Radiology, full-service laboratory and telemetry
  • Specific on-site diagnostic equipment will include: 64-slice CT scanner, dedicated x-ray suite, ultrasound and telemetry equipment
  • Immediate intervention for serious emergencies where treatment time is critical with quick transfer capabilities to any Methodist Healthcare facility
  • 24-hour monitoring and testing of patients, such as chest pain cases
  • Use of a Picture Archiving Communications System (PACS) to allow staff to electronically transmit any diagnostic image from the Methodist ER De Zavala Rd. to any Methodist credentialed physician's office, specialist or any Methodist hospital emergency room for seamless follow-up

As an extension of the emergency room at Methodist Children's Hospital, our ER offers a variety of capabilities specifically designed for children:

  • The nursing staff and physicians are specially trained and certified in Pediatric Advance Life Support (PALS), as well as trained in pediatric care guidelines following our Methodist Children's Hospital standards.
  • This ER has all of the equipment needed to treat pediatric patients.
  • The ER has a designed pediatric exam room to create a welcoming environment for young patients.
  • This Methodist facility has direct access to consult with pediatric specialists at Methodist Children's Hospital, and if necessary, coordinate seamless patient transfers to the hospital with a specially trained pediatric team.

Visiting us

Located just off the interstate, our freestanding emergency room offers free parking right outside our front door. When you arrive, please come in the main entrance and check in with our front desk staff. Our team will get you checked in quickly so that you can get back to feeling your best soon.

Call A Nurse Adults: (210) 575-0355

Call A Nurse Kids: (210) 226-8773