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Patient resources

Find information on pre-registration, insurance, events, payment options, and more to assist us in providing you with the best possible experience.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities and have access to contacts for complaints and grievances.

View your patient rights 

We are honored and pleased that you have chosen Methodist Healthcare for your – or a loved one’s – medical needs. Our physicians and healthcare professionals are proud to serve the San Antonio area and surrounding communities. Methodist Healthcare doctors and healthcare teams are committed to delivering the highest quality of care to our patients by integrating compassion, medical expertise and sophisticated technology. Our reputation for excellence is linked to the skill and dedication of the physicians who practice at our hospitals along with the expertise of our nurses and many other healthcare professionals.

Once again, thank you for allowing us to serve you, your family and loved ones.

From here, you can explore all of the resources and payment options to help us give you the best patient experience. Read more about these topics:

Your hospital stay

We know hospital stays can be stressful for not only patients, but their loved ones. Our goal is to make our facilities as comfortable and safe as possible. Here are some basic tips to help during your stay. If you have any questions or concerns, don’t hesitate to tell your nurse or nurse manager. Thank you for trusting us with your care.

Before your stay

Get familiar with our locations, find important financial information and patient documents, locate nearby hotel accommodations and map out your directions using our easy-to-use resources.

Facility maps

Facility maps are located on each facilities page.

Items to bring

It’s not always possible to plan and prepare for hospital stays but when it is, it’s helpful to consider bringing the following items:

  • a photo identification such as a driver’s license
  • proof of insurance
  • a list of your prescriptions
  • an emergency contact list
  • reading material
  • hygiene items and clothing
  • other items that are important to you

Internet access

Methodist Healthcare offers free web access at many of our facilities. By using our wireless Internet access, you agree to adhere to our guidelines and policy that are presented upon your sign-on.

Visiting hours

Visiting hours vary depending on facility, unit and individual patient needs. To confirm, please speak to a nurse or have your visitors call ahead for information.

Before you go home

Make sure that you understand all of your discharge instructions including prescription information, signs and symptoms to watch for and follow-up arrangements. We encourage you to ask questions.

Medical concierge

Methodist Healthcare offers concierge services. Some services are free and others are offered at a discounted price. Please contact Soberani Travel, let them know you are a Methodist Healthcare patient and through them we will assist you with all of your travel arrangements as well as provide concierge services during your stay in San Antonio.

Methodist Healthcare also works closely with three currently available local, independently owned and operated companies. Please contact San Antonio Wellness Institute, Antonian Health and Soberani Travel for information on their services and pricing.

Soberani Travel
(210) 579-4848

San Antonio Wellness Institute (SAWI)
(210) 615-8668

Antonian Health
1-800-681-9214

Pastoral care services

Even though we are a Methodist institution we cater to all faiths and have chaplains and services available for you.

Please ask the hospital information desk or call the hospital Pastoral Care department to inquire about Methodist and Catholic masses. Some hospitals have masses available in Spanish.

MyHealthONE allows you to manage all parts of your healthcare easily and securely

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthOne app on the or