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For patients

To help you have a comfortable, safe experience at Methodist Hospital Hill Country, we provide you with information about what to expect when you're here, financial resources and more.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Patient resources at Methodist Hospital Hill Country

Methodist Hospital Hill Country, formerly Hill Country Memorial, looks forward to partnering on the next generation of delivering high-quality patient care right here in Fredericksburg, Texas.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities and have access to contacts for complaints and grievances.

View your patient rights 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Pastoral care

Methodist | Hill Country has a team of chaplains, ordained as ministers and trained in providing counseling, support and spiritual guidance to peoples of all faiths, cultures, and backgrounds. To reach a chaplain, call the hospital and ask for a chaplain or Pastoral Care Services.

Compliance hotline

We believe our employees should be able to voice their concerns about tough workplace issues like harassment and discrimination, drug and alcohol use or workplace theft. Now, with our ComplianceLine, you can.

Simply call this number 24 hours a day, 7 days a week and let your feelings be known. All calls are totally anonymous, so you can help create an ethical workplace without fear of retaliation. We've made a commitment to compliance and want you to do the same. If you witness questionable activity in the workplace, make the call.

Creating balance for your mental health

Focusing on all aspects of health is important at every stage of life, from childhood and adolescence through adulthood. Mental health includes our emotional, physical and social well-being, which affects how we feel, think and act.

To learn more about dispelling myths about mental illness and take the first step toward change, visit WorkHealthLife.

Our chaplains at Methodist Hospital Hill Country are here for you. Please call (830) 990-6125 for support.

Additional community resources

There are other organizations focused on helping you manage your mental health in a healthy way.

NAMI, the National Alliance on Mental Illness, is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI has locations throughout Central Texas and helps connect you with information and resources on mental health.

MHA, Mental Health America, believes mental health conditions should be treated long before they reach critical stages in the disease process., and we're committed to addressing mental health B4Stage4.

If you feel you may be struggling with your mental health, visit to check your symptoms.

Helpful links


If you or a loved one is having a non-life-threatening emergency and you do not need to call 911, you can call our Call-A-Nurse hotline for the appropriate advice. Nurses representing Methodist Healthcare are standing by to personally assist you with medical advice.

Healthy Living

Our Healthy Living blog offers a broad spectrum of information on a variety of health conditions as well as patients' stories about dealing with many health conditions. You can get a first-hand view of their experiences under our care.