Home health team earns fifth straight quality award
Fredericksburg, Texas — Methodist Hospital Hill Country Healthcare at Home has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient experience score that ranked in the top 20% of all eligible SHP clients for the 2024 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2024 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year”, said Kevin Vogel, President of SHP.
This marks the fifth consecutive year that the Home Health team has earned this distinguished honor—a testament to the team’s ongoing dedication to patient-centered care. The agency attributes this achievement to its highly skilled clinical staff, strong patient relationships, and a culture of excellence that consistently places the needs of patients and their families first.
“We are deeply honored to receive this recognition,” said Nicole Jacoby, RN, Director of Home Health. “Our team is devoted to providing compassionate, high-quality care in the home setting. This award reflects the trust our patients have in us and motivates us to continually elevate the standard of care within our community.”
Read more about the SHPBest awards program, including methodology and award recipient lists.